I head up BTS ( Business Technology Services), which is the organisational unit that provides a range of technology solutions to enable end-to-end business operations.

Whilst I have several portfolios, the key focus areas would be Technical shared Services, Application Portfolio Services, Quality engineering and Business Processing.

Delivering the IoT platform is one of the key enablers for waste and water network performance transformation. It is giving us the ability to monitor our network and respond proactively like never before.