Lorraine joined Highways England (formally Highways Agency) in 2012 and has been part of the Smart Motorways Delivery Team from the outset. Lorraine is the Delivery Director responsible for Operations, Business Improvement and Innovation within the smart motorways programme. Overseeing continuous improvement in relation to the delivery of the programme Lorraine has overseen significant improvements in productivity in construction and with her team has developed Rapid Engineering Models to speed up design.